Frequently Asked Questions
How much will it cost?
We don't offer fixed price packages as we find so much variation between customers' requirements.
We're not the cheapest web design company in the area and neither are we trying to be. We think our prices are fair and reflect the quality of our designs and standards of our websites.
We do understand money doesn't grow on trees and you have to work to a budget. As we don't have an army of employees nor a fancy office, we're significantly cheaper than a lot of design companies.
Give us a call - we don't bite! If you tell us what you're looking for, we'll be able to give you a rough estimate.
How long will it take to build my website?
If you want a simple five page site, fall head over heels for the first design we show you and have all your content ready to go, your site could be ready in a week.
More likely, we'll spend a week or two refining the designs until you're completely happy with them. Then we may spend another couple of weeks organising the structure and content and sourcing the right images. Finally, it could take a couple of weeks to pull everything together, build and thoroughly test the site. Online shops, sites with a lot of content and / or specialised functionality take longer as they're more complex to build. We can give you an estimate of the time it will take when we know a bit more about your project.
Will my site be number one on Google?
For the search term 'hotel' - no - it won't. Whilst all our sites are specifically built to be Google friendly, we don't make unrealistic promises. There are no guarantees and be very wary of people who tell you otherwise.
Getting top of Google (the techie term is 'search engine optimisation' or SEO) can't be achieved overnight by waving a magic wand. It's a big topic and something we're always happy to chat about in more detail.
I live in Timbuktu - can we still work together?
Absolutely. We work with clients all over the world via email, Skype and phone. Our customers include folks from the US, France, Spain, Italy, The Netherlands and Australia. We don't have any customers from Timbuktu currently so it would be fantastic if you got in touch.
What happens if you get abducted by aliens?
Good question! We always, always register domain names and hosting in your name and give you all the details so you'll never loose access to your site. In the event of an alien invasion in Skipton, you would be able to pass these details on to another web designer. Our code is well written and structured and therefore easy for any good web designer to take over.
How many people have looked at my site?
All our sites come with Big Brother - otherwise known as Google Analytics. This not only tells you how many people have looked at your site but which pages they looked at, how long they spent on your site, how they found your site, where they're located and what they had for breakfast.
Someone else built my site and has fled the country - can you sort it out?
It depends. If you have access to all the relevant files and it's been built well, we may be able to help out. However, we don't patch up bodge jobs. We're always happy to take a look and give you our honest opinion.
I've seen 'build your own' website ads on telly - can't I use one of those?
Yes of course you can. Give it a go and if it doesn't work out, come and talk to us.
Can you fix my printer?
Sorry - no - not our area of expertise. We hate printers too. If you do find someone who can fix them, let us know!